Frequently Asked Questions
What type of screening do you use?
NX Stage Security uses 16-gauge perforated steel sheets for their security screen doors and windows. This type of screening offers a sturdy and durable solution to safeguard your home or property against intruders while maintaining airflow and visibility.
Do you have different styles of security screen doors?
We have chosen to offer a uniform style of security screen doors that are designed to deliver consistent and robust security features. While the core security features remain consistent across all our doors, we understand that the aesthetics and style of your doors are also important to you. Because of this, we provide the opportunity to incorporate art into our security screen doors. This means that you can choose a design that matches your personal taste and complements the look of your home, without compromising on security!
Who installs your security doors?
Our in-house installation team installs our security screen doors & windows. Our team consists of highly trained and experienced professionals who are dedicated to delivering the highest level of service and security for your home. At NX Stage Security, we take pride in ensuring that our customers receive not only top-quality security products but also a seamless and professional installation process.
I want a custom color, can you do that?
While we offer a selection of 10 standard colors to choose from, we also provide you with the flexibility to match your home’s decor or your personal style. Custom colors may incur an extra charge. This is because acquiring a unique color requires special attention and resources to ensure the perfect finish.
Can you install a pet door into the security screens?
We understand the importance of accommodating your beloved pets while maintaining the security of your home. Our team can work with you to determine the most suitable size based on the needs of your pet. To provide you with an accurate cost, we would need to assess the size of the pet door you prefer. Our team can offer a price estimate based on your specific requirements.
Do you offer financing?
We do offer finacing! Our financing options are designed to provide you with flexibility and convenience, allowing you to choose a payment plan that suits your budget and needs. We can work with you to find a financing solution that aligns with your goals.
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Can bugs still get through the doors?
Our screening is meticulously designed with small perforations that are specifically engineered to keep bugs out. The holes are too tiny for most insects, such as mosquitoes and flies, to pass through, ensuring that your home remains bug-free. While the holes in our screens are effective at keeping bugs at bay, they are strategically spaced to allow for the free flow of air. This ensures that your home stays well-ventilated, providing you with fresh air and comfort.
What type of warranty do you offer?
BREAK-INS:
In the unlikely event of a break-in through one of our products, NX Stage will refund the purchase price of the specific product through which entry was gained. To this date, we have never had a break-in through one of our products!
PRODUCT DEFECTS:
The warranty covers any defects or malfunctions pertaining to the structural integrity of the metal structure, screening, and framing, including rust and corrosion, as well as all welding and covers any cracking, blistering, and/or fading of a product’s Powder Coat Finish for 18 months from date of purchase.
Are the doors pet proof? My pet keeps destroying my screens.
The nature of our steel screening makes it resistant to scratches and bites from pets. Even if your dogs or cats may scratch or attempt to chew on the screens, they won’t easily damage or penetrate the material. They are built to withstand the wear and tear that pets can potentially inflict on them while simultaneously providing the high level of security you need for your home.